L3 Team Lead (Networking)

Job Category: L3 Team Lead (Networking)
Job Type: Full Time
Job Location: Gurgaon
Experience: 8–10 yrs

Join a purpose-driven leader that exists to make life better—empowering millions with fast, reliable broadband and managed network services.

What You’ll Do:
🔹Lead & mentor 15+ L3 engineers; oversee L1/L2 support tiers
🔹Own critical network incidents (routing, switching, Fortinet UTM, SD-WAN, Wi-Fi)
🔹Drive RCAs, SLA compliance & performance optimizations
🔹Collaborate with NOC, vendors, and cross-functional teams

Must-Haves:
🔹Hands-on with Fortinet/Palo Alto/Cisco firewalls & SD-WAN
🔹Expert in DNS/DHCP, enterprise wireless, BGP/OSPF
🔹ITIL-aligned incident/change management
🔹Bachelor’s in IT/CS + CCNP or NSE-4/7 (preferred)

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